Staffing Information ℹ️Halvion Health CentreStaffing InformationAt Halvion Health Centre, our team is structured to provide a professional, organised and welcoming environment for all patients, visitors and staff.Our staffing structure is divided into Clinical Services, Patient Services, Administration and Management.Executive & Management TeamExecutive Director
Provides overall leadership and direction for Halvion Health Centre, overseeing the organisation’s development, standards and long-term objectives.Practice Manager
Responsible for the day-to-day operation of the health centre, including staffing, procedures, performance, internal standards and service delivery.Deputy Health Centre Manager
Supports the Health Centre Manager and assists with daily operations, staff management and implementation of organisational procedures.Clinical TeamGeneral Practitioner (GP)
Provides primary healthcare consultations and supports patients with a range of medical needs.Senior General Practitioner
Provides clinical leadership within the GP team and supports the development and supervision of other clinical staff.Practice Nurse
Supports patients with nursing-related services and contributes to preventative care, health monitoring and ongoing patient support.Healthcare Assistant
Supports the clinical team with appropriate patient-care activities and routine healthcare services.Patient Services TeamReception Team Lead
Oversees the reception function, coordinates the reception team and helps ensure patients receive an efficient and professional service.Receptionist
Acts as a first point of contact for patients, assisting with enquiries, appointments and general administrative requests.Patient Services Assistant
Supports patient-facing operations and assists with the smooth flow of patients throughout the practiceAdministration TeamAdministrative Assistant
Supports the health centre with general administration, records, documentation and internal processes.Medical Administrator
Assists with administrative processes connected to clinical services and patient records.Corporate & Staffing Officer
Supports recruitment, staff records, training, attendance and internal workforce processes.Communications & CommunitySocial Media Officer
Responsible for Halvion Health Centre’s public communications, social media presence and promotional content.Community Engagement Officer
Supports community initiatives, partnerships and engagement between Halvion Health Centre and its wider community.Staff ExpectationsAll Halvion Health Centre staff are expected to:* Treat patients, visitors and colleagues with respect and professionalism.
* Follow Halvion Health Centre policies and procedures.
* Maintain appropriate confidentiality and professionalism.
* Work cooperatively with colleagues across departments.
* Remain professional while representing Halvion Health Centre.
* Follow instructions from authorised senior staff.
* Report concerns through the appropriate management channels.
* Maintain a positive, welcoming and inclusive environment.Staffing StructureExecutive Director
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Practice Manager
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Deputy Practice Manager
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Department Leads / Senior Staff
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Clinical • Patient Services • Administration • Communications
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General StaffHalvion Health Centre aims to maintain a clear and accountable staffing structure so that every member of the team understands their responsibilities and contributes towards a professional patient experience.

Halvion Health Centre Privacy PolicyEffective Date: [1/07/2026] Next Review Due 20/12/2026
Welcome to Halvion Health Centre (“HHC, “we”, “our”, or “us”). This Privacy Policy explains how we collect, use, store, and protect information within our Roblox and Discord community.
By joining our Roblox group, Discord server, or participating in any Halvion Health Centre activities, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Roblox Information
Roblox usernames
Group rank information
In-game activity related to roleplay operations
Reports or moderation records
Discord Information
Discord usernames and IDs
Messages sent within the server
Voice channel participation
Moderation history
Support tickets or applications
Community Information
Staff applications
Training attendance
Department assignments
Strike or warning records
We do not collect passwords, payment details, or private personal information outside of what is publicly available on Roblox or Discord.
2. How We Use Information
Information collected may be used to:
Manage the Halvion Health Centre community
Moderate members and enforce rules
Organise trainings, events, and roleplay sessions
Process applications and promotions
Improve community safety and operations
Prevent abuse, trolling, or rule violations
3. Data Sharing
We do not sell or trade member information.
Information may only be shared with:
Halvion Health Centre management staff
Department leadership teams
Moderation staff when required for investigations
Roblox or Discord if required by their Terms of Service
4. Data Storage
Records may be stored through:
Discord channels
Google Forms or spreadsheets
Moderation bots
Roblox group systems
We take reasonable steps to keep information secure and accessible only to authorised staff members.
5. User Conduct & Safety
Members are expected to:
Respect others within the community
Avoid sharing personal information publicly
Follow Roblox and Discord Terms of Service
Follow all Halvion Health Centre rules and policies
Any harmful, abusive, or inappropriate behaviour may result in moderation action.
6. Children’s Privacy
Halvion Health Centre operates through Roblox and Discord, which have their own age requirements and protections. We do not knowingly collect sensitive personal information from children.
7. Third-Party Services
Our community uses third-party platforms including:
Roblox
Discord
Moderation bots
Google services (Forms, Docs, Sheets)
Use of these services is also governed by their own privacy policies and terms.
8. Staff Confidentiality
Staff members may have access to moderation or operational information. Staff are expected to keep confidential information private and not share internal records outside Halvion Health Centre.Privacy Policy Addition – Support Tickets & Data
Support Ticket Data & Storage
When you submit a support ticket or contact us for help, we may collect and process:
• Your name, contact details, and any information you choose to provide in your message
• Ticket history, communications, and technical details needed to resolve your enquiry securely
How it’s stored & protected:
• Data is stored securely on protected systems/servers, only accessible by authorised team members
• We keep ticket records only as long as needed: to resolve your issue + meet legal/operational requirements
• No personal/sensitive data is shared, sold, or passed to third parties unless required by law
• We apply standard security measures (encryption, access controls) to prevent unauthorised view, change or loss
• You can request access, correction or deletion of your support data at any time by contacting us9. Changes to This Policy
We may update this Privacy Policy at any time. Continued participation in Halvion Health Centre after changes means you accept the updated policy.
10. Contact Information
If you have questions regarding this Privacy Policy, please contact:
Halvion Health Centre Admin Team
Discord Support Team
Roblox Group Administration
Thank you for being part of Halvion Health Centre.

Contact Us 📞
[email protected]
Use #Halvion-Support in our communications ServerOr call us
Alternatively message us on our social media platforms

Server Rules
It these rules are not followed moderation teams / corporate may moderate The userHALVION HEALTH CENTRECommunity Rules & Standards1. Respect Everyone
Treat all patients, visitors and staff with respect. Bullying, harassment, discrimination, hate speech or personal attacks are not permitted.2. No Trolling or Disruption
Do not intentionally disrupt appointments, roleplays, staff operations or other players’ experiences.3. Follow Staff Instructions
Staff instructions should be followed when they are reasonable and represent Halvion Health Centre.4. No Abuse or Threats
Threatening, intimidating, abusive or aggressive behaviour towards staff or other members will not be tolerated.5. Maintain Professional Conduct
Staff are expected to remain professional while representing Halvion Health Centre. Do not misuse your rank, powers or permissions.6. Respect Confidentiality
Do not share private patient information, staff information, screenshots or conversations without appropriate permission. Confidentiality is an important principle in healthcare.7. No Exploiting or Cheating
Exploiting, hacking, abusing glitches or using unauthorised software to gain an advantage is prohibited.8. No Advertising
Unauthorised advertising, recruitment or promotion of other groups, games, servers or services is not permitted.9. No Impersonation
Do not impersonate Halvion staff, management, healthcare professionals or other members.10. Keep Roleplay Appropriate
Roleplay should remain realistic, respectful and appropriate for the community. Do not deliberately create inappropriate or disruptive scenarios.11. Follow Roblox Rules
Everyone must follow the Roblox Community Standards and Terms of Use while participating in Halvion Health Centre.12. Safeguarding Comes First
Any behaviour that could place another member at risk should be reported to the appropriate Halvion staff team. Safeguarding concerns should always be taken seriously.13. Do Not Misuse Healthcare Roles
Halvion Health Centre is a Roblox roleplay community. Staff
must not present themselves as providing real‑world medical care or official medical advice.14. Use Common Sense
Not every situation can be covered by a written rule. Staff may take reasonable action where behaviour clearly harms the community or its members.EnforcementFailure to follow these rules may result in:• Verbal warning• Formal warning• Removal from a session• Temporary restriction• Demotion or staff action• Roblox/Discord reports where appropriateWe follow a zero‑tolerance policy.Halvion Health Centre reserves the right to take action proportionate to the situation and the severity of the behaviour.

Newleaf College
To be completed

Contact details for our management companyEmail [email protected]
Call us
Text us on our socials
Use Bewicke-Support in our communications server

⸻Bewicke Studios – Returns & Refunds Policy1. OverviewAt Bewicke Studios, we strive to deliver high-quality digital products and development services. Due to the nature of our work, returns are handled differently than physical goods.⸻2. Digital Products* All digital products (software, assets, downloads) are non-refundable once delivered.
* If a product is defective or not as described, you may request support or a fix.⸻3. Custom Development Services* Payments for custom projects are non-refundable once work has started.
* If a project is canceled before work begins, a full refund may be issued.
* If canceled mid-project, a partial refund may be considered based on work completed.⸻4. Revisions & Fixes* We offer revisions to ensure satisfaction based on the agreed project scope.
* Bugs or errors will be fixed at no additional cost within a reasonable timeframe.⸻5. ExceptionsRefunds may be granted if:* The service was not delivered as agreed.
* There was a duplicate or accidental payment.
* Technical issues prevent delivery and cannot be resolved.⸻6. How to Request a RefundTo request a refund, contact us with:* Your name and order details
* Description of the issue
* Proof of purchaseWe will review requests within 5–7 business days.⸻7. ContactFor any return or refund inquiries, please contact:
Bewicke Studios Support Team

⸻Bewicke Studios – Community Rules1. Be Respectful* Treat everyone with respect.
* No harassment, hate speech, or discrimination.2. Keep It Appropriate* No offensive, explicit, or harmful content.
* Keep discussions suitable for all members.3. No Spam* Don’t flood chats with messages, links, or promotions.
* Self-promotion is only allowed where permitted.4. Stay On Topic* Keep conversations relevant to development, projects, or the community.
* Avoid unnecessary distractions or trolling.5. No Leaks or Sharing Private Info* Do not share confidential company or client information.
* Respect everyone’s privacy.6. Follow Staff Instructions* Listen to moderators and admins.
* Do not argue publicly over decisions.7. No Plagiarism or Piracy* Only share content you own or have permission to use.
* Respect intellectual property.8. Use Channels Correctly* Post in the right channels/topics.
* Avoid cluttering unrelated sections.9. Be Helpful* Support others, give constructive feedback.
* Encourage a positive learning environment.10. Consequences* Breaking rules may result in:
* Warnings
* Muting
* Temporary bans
* Permanent bans